11:59A Train 351 reports missing the switch to go in the center track at Mt. Vernon Sq (center track was out of service) – ROCC informed the operator to continue to U St and reverse which the operator acknowledged
12:04P Train 351 departs U St towards Columbia Heights
12:06P Train 351 contacts the ROCC from Columbia Heights to ask where they are turning around, ROCC tells the operator to continue to Georgia Av to turn around and reiterates the previous instructions